SHIPPING POLICY

  • We at Fabricmode know the importance of fast, efficient service and hence strive to deliver your orders in a timely manner. Our large network aims to provide your orders in a quick secure way and takes about 7 working days to deliver them to you.
  • Shipping is available across India in various locations. Before placing the order, submit your pin code in the pin code section below the products to get the availability of delivery in your location.
  • We offer free shipping on all orders.
  • Currently we have disabled Cash on Delivery (COD) for Safety of our customers.
  • To be eligible to receive your purchase from the website, a minimum of 1 product needs to be ordered. Maximum of 10 products of a single piece will be accepted in a single order.
  • MRPs of all products are inclusive of all the taxes. The taxes are levied as per the government laws (bound to change as per the change in government tax laws).
  • You can modify your shipping address within 12 hours of placing the order. After that, once the order is packed, no modification in the shipping address will be accepted.
  • In case the order does not reach you within the stipulated time period, you can raise the complaint at hello@fabricmode.com from your registered email id an d your order number or get in t ouch with us on +9 1-8160124795.

CANCELLATION POLICY

  • All cancellations will be accepted before the order has been packaged and shipped.
  • All cancellations will be accepted within 12 hours of placing the order.
  • To cancel your order, send us your reason for cancellation along with your order no. with your registered email id to hello@fabricmode.com.
  • After the order has been shipped, you won’t be able to cancel the order. Only exchange of y our product will be available.
  • Multiple order cancellations by one customer will lead to their account being added in our blacklist.

EXCHANGE POLICY

  • In case, the size you ordered doesn’t fit you well, we offer free exchange with a different size or a different design of your choice.
  • We offer 100% refund in case you are not satisfied with the products for any reason. Please inform us within 7 days of receiving the order.
  • Exchanges can be easily done by logging into your account and going in the “Exchange Form” section anytime during the exchange period and submitting your request with the said form.
  • The shipping cost for the exchange of the product needs to be borne by the customer. 
  • Once our team has checked the merchandise, you will receive an email confirming that your return/exchange request has been accepted.
  • All products on the website can be exchanged except for masks due to safety and hygiene purposes.
  • Exchanges are accepted, as long as the items you are returning are in the same condition in which you received them, i.e., in their original sealed and undamaged packaging – and must have their original label. Items that have been washed or worn cannot be exchanged.
  • If an exchange needs to be made, you can select the product/size you wish from the inventory.
  • The product you request for in exchange should be of the same or higher value than the one you have purchased in your previous order.
  • Please be careful while trying on items. Item should be returned new and unused as Fabricmode holds the right to not to accept returns in case product is used or damaged by customer. The payment will be returned in the same mode as received within 7 business days of us receiving the package.

RETURN POLICY

  • We offer 100% refund in case you are not satisfied with the products for any reason. Please inform us within 7 days of receiving the order.
  • Please be careful while trying on items. Item should be returned new and unused as Fabricmode holds the right to not to accept returns in case product is used or damaged by customer. The payment will be returned in the same mode as received within 7 business days of us receiving the package
  • The shipping cost for the return of the product needs to be borne by the customer. 
  • Once our team has checked the merchandise, you will receive an email confirming that your return request has been accepted.

If you wish to exchange or return a product,
please fill in the form below, and our team will get in touch within 24 hours.

In case of any specific or urgent requests, please drop us an email at contact@dressfolk.com, or whatsapp/call us at +91 85859 77232